Dell EMC Connectrix Brocade® Network Support
Your Connectrix Brocade fibre channel switches sit at the heart of your corporate SAN infrastructure. A failure in the SAN switches could have a catastrophic effect on operations – and Dell EMC advise the best way to protect against outages is to replace switches regularly.
A hardware refresh is costly and disruptive however, particularly if the existing Connectrix units continue to perform adequately. But as the switches reach official end of service life, the CTO will come under increasing pressure from their OEM to order replacements.
Here at CDS we believe in extending the usable lifespan of Connectrix Brocade switches. Our customers realize increased returns on hardware investments, and minimize disruption caused by unnecessary upgrades.
As a vendor-agnostic provider of third party support and maintenance, CDS is able to provide coverage for SAN hardware from other manufacturers too.
With a third-party maintenance contract from CDS, you get:
- 7x24 coverage for your Connectrix switches.
- Direct access to Dell EMC/Brocade trained Level 3 engineers at every stage of the support process – including your first call to the helpdesk.
- Industry beating call response times – technical support calls to the CDS operations center are answered and resolved promptly.
- Guaranteed spares for all your Connectrix and Brocade switches, with parts being delivered to your site in as little as 2 hours (subject to SLAs and contract terms).
- Preventative maintenance and proactive monitoring to ensure your SAN switches continue to perform optimally.
- Best practice support and maintenance schedules based around our extensive industry knowledge and OEM training and experience.
As a vendor-agnostic provider of third party support and maintenance, CDS is able to provide coverage for SAN hardware from other manufacturers too. Which frees you to build the storage infrastructure your business really needs, without the usual OEM demands for homogeneity.
Supported Dell EMC Connectrix Brocade ModelsWe try to keep this list up to date - please contact us if you can't see your model listed here
|EMC Connectrix Brocade DS-16B|
Call us today to discover how CDS can help your business maximize the value of your Connectrix/Brocade SAN switches, and reduce your maintenance costs.