Oracle Exadata Support

Supporting Engineered Systems After Platinum Support Expires

Services Options for your Exadata Estate

 

As Oracle Engineered systems move from consistent patching and updates to steady-state, the support options for these legacy systems expand beyond vendor-provided maintenance.

CDS offers a complete support solution for end of service-life Exadata systems and the underlying software and database(s).   These solutions are designed for legacy Exadata environments who no longer need software patches/ updates to maintain their applications.  CDS provides three options for Exadata support:

  • Hardware support

  • Database support

  • Hardware and Database support

CDS has experience delivering support services for Exadata systems around the globe. Remote system administration support with highly-skilled engineers (L2-L3) deliver expert help to quickly resolve issues & minimize down time. In addition, “How-To“ Support services include:

  • Initial Setup

  • System Management

  • Disaster Recovery

  • Configuration Changes

Additional premium support options including configuration and administration, as well as installation support are also available.

Through the patented Raytrix MVS software platform, we are able to deliver a consistent, highly effective customer experience globally. 

  • Multi-Vendor & Multi-Platform OEM Supported Solutions (Storage, Network, Servers)

  • Full Data Center Lifecycle – from Onboarding to Decommissioning

  • Software Intelligence for Globally Consistent Delivery

  • Advanced Monitoring and Defect Resolution

With a granular monitoring and intelligent filtering engine, Raytrix MVS powers a faster time-to-resolution for issues that arise in the data center.  Raytrix MVS can also be integrated seamlessly into a broader IT Service Management framework via REST API.

For Exadata specifically, Raytrix MVS integrates with Oracle Integrated Lights Out Manager (ILOM).

Read our Oracle Exadata FAQs.

 

Proactive Support Powered by Raytrix MVS

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For more information or to speak with one of our Oracle Exadata specialists, please fill out the contact form.