Dell EMC® Storage, Server Support & Maintenance

As a global provider of OEM-standard multi-vendor services, CDS is uniquely positioned to deliver the post warranty Dell EMC® storage and server support your business needs to stay online.

Despite reaching end of warranty, your Dell storage solutions continue to serve your business needs. CDS will help ensure that your storage devices continue to deliver into the future by delivering the same quality of service you expect from Dell.

Contact us today to discuss how we can extend the lifetime of your Dell EMC products and realize the total cost of ownership potential.

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CDS currently offer support for PowerEdge, PowerVault, Symmetrix, Clariion, Connectrix, EqualLogic and Data Domain product families:

Find out if CDS support your model

We try to keep this list up to date - please contact us if you can't see your model listed here

CDS support the model you have selected.Contact Us

A comprehensive Dell EMC 3rd party maintenance service

CDS can assume responsibility for keeping your post warranty equipment running in peak condition. Our Dell EMC support services include:

  • Full hardware support for Dell, EMC and Dell EMC servers and storage products from a range of product families
  • Automated, remote 7x24 proactive monitoring ensures that your Dell EMC storage products are working at all times
  • Advice, guidance and support from our OEM-trained Level 3 engineers who each have an average of 15 years hands-on Dell storage management and maintenance experience.
  • Custom service agreements with SLAs tailored to your specific business needs and budget, from 4 hours, to next business day
  • Expert guidance to help you plan and manage your product lifecycle and future requirements
  • Competitively priced support services extend asset lifecycle and deliver a greater return on investment
  • A global support network ensures your Dell EMC storage and server products are protected anywhere in the world

Dell EMC maintenance services designed to exceed your expectations

Most important of all though is the CDS commitment to delivering programs that exceed OEM service agreements:

  • Industry beating call response times – technical support calls to the CDS operations center are answered and resolved promptly.
  • All Dell EMC storage support calls are answered and resolved by Level 3 engineers, ensuring you get access to the best knowledge and experience immediately
  • All CDS support and maintenance agreements are backed by a superior strategy for delivering OEM original parts to your site quickly and efficiently, minimizing downtime

 

  • Multi-vendor agreements allow us to offer maintenance and support for other hardware in your heterogeneous environment

When working with CDS, you can be sure of receiving a Dell EMC maintenance service that not only resolves issues but does so more quickly and efficiently than you may have thought possible. 

And all this for less than you current maintenance contract with Dell EMC.

CDS Dell EMC consulting services

As well as supporting and maintaining your Dell EMC storage solutions, CDS offer a range of additional services to reduce costs and improve ROI:

  • Operating and capital cost reduction modeling in hardware environments to help you better plan future expenditure
  • Processing power improvement planning to meet future demands
  • Expanded storage planning to cope with the increased demands of the future
  • Hardware consolidation (with or without application consolidation drivers) to further reduce operational expenditure
  • Emerging technologies advisement to define which are best suited to your current and future needs

CDS offer a complete range of post warranty support services for Dell EMC storage and server products.

Supported EMC ModelsWe try to keep this list up to date - please contact us if you can't see your model listed here

Product LineModels
EMC VMAX
  • EMC VMAX
  • EMC VMAX-10K
  • EMC VMAX-20K
  • EMC VMAX-40K
  • EMC VMAX SE
  • EMC VMAXe
EMC Symmetrix
  • EMC Symmetrix 3100
  • EMC Symmetrix 3130
  • EMC Symmetrix 3200
  • EMC Symmetrix 3230
  • EMC Symmetrix 3500
  • EMC Symmetrix 5100
  • EMC Symmetrix 5200
  • EMC Symmetrix 5500
  • EMC Symmetrix 3300
  • EMC Symmetrix 3330
  • EMC Symmetrix 3400
  • EMC Symmetrix 3430
  • EMC Symmetrix 3700
  • EMC Symmetrix 5300
  • EMC Symmetrix 5330
  • EMC Symmetrix 5430
  • EMC Symmetrix 5700
  • EMC Symmetrix 3630
  • EMC Symmetrix 3830
  • EMC Symmetrix 3930
  • EMC Symmetrix 5630
  • EMC Symmetrix 5830
  • EMC Symmetrix 5900
  • EMC Symmetrix 5930
  • EMC Symmetrix 8130
  • EMC Symmetrix 8430
  • EMC Symmetrix 8730
  • EMC Symmetrix 8230
  • EMC Symmetrix 8530
  • EMC Symmetrix z8530
  • EMC Symmetrix 8830
  • EMC Symmetrix z8830
  • EMC Symmetrix DMX 800
  • EMC Symmetrix DMX 1000
  • EMC Symmetrix DMX 2000
  • EMC Symmetrix DMX 3000
  • EMC Symmetrix DMX-3
  • EMC Symmetrix DMX-4
EMC CLARiiON
  • EMC CLARiiON CX3-10
  • EMC CLARiiON CX3-20
  • EMC CLARiiON CX3-40
  • EMC CLARiiON CX3-80
  • EMC CLARiiON CX4-120
  • EMC CLARiiON CX4-240
  • EMC CLARiiON CX4-480
  • EMC CLARiiON CX4-960
  • EMC CLARiiON CX200
  • EMC CLARiiON CX300
  • EMC CLARiiON CX400
  • EMC CLARiiON CX500
  • EMC CLARiiON CX600
  • EMC CLARiiON CX700
  • EMC CLARiiON FC4500
  • EMC CLARiiON FC4700
  • EMC CLARiiON FC5700
  • EMC CLARiiON AX-100
  • EMC CLARiiON AX-150
  • EMC CLARiiON AX4-5
EMC Connectrix
  • EMC Connectrix Brocade DS-16B
  • EMC Connectrix Brocade DS-16B2
  • EMC Connectrix Brocade DS-16B3
  • EMC Connectrix Brocade DS-220B
  • EMC Connectrix Brocade DS-300B (4G Switch)
  • EMC Connectrix Brocade DS-300B-8G (8G Switch)
  • EMC Connectrix Brocade DS-32B2
  • EMC Connectrix Brocade DS-4100B
  • EMC Connectrix Brocade DS-4900B
  • EMC Connectrix Brocade DS-5000B
  • EMC Connectrix Brocade DS-5100B (4G Switch)
  • EMC Connectrix Brocade DS-5100B-8G (8G Switch)
  • EMC Connectrix Brocade DS-5100B-EP
  • EMC Connectrix Brocade DS-5300B (4G Switch)
  • EMC Connectrix Brocade DS-5300B-8G (8G Switch)
  • EMC Connectrix Brocade DS-6505-R-B
  • EMC Connectrix Brocade DS-6505R-B-8G
  • EMC Connectrix Brocade DS-6505R-B-EP
  • EMC Connectrix Brocade DS-6510F-8GB
  • EMC Connectrix Brocade DS-6510F-B
  • EMC Connectrix Brocade DS-6510R-8GB
  • EMC Connectrix Brocade DS-6510R-B
  • EMC Connectrix Brocade DS-6510R-B-EP
  • EMC Connectrix Brocade DS-6520F-8GB
  • EMC Connectrix Brocade DS-6520F-B
  • EMC Connectrix Brocade DS-6520R-8GB
  • EMC Connectrix Brocade DS-6520R-B
  • EMC Connectrix Brocade DS-8B
  • EMC Connectrix Brocade DS-8B2
  • EMC Connectrix Brocade DS-8B3
  • EMC Connectrix Brocade ED-12000B
  • EMC Connectrix Brocade ED-24000B
  • EMC Connectrix Brocade ED-48000B
  • EMC Connectrix Brocade ED-DCX-4S-B
  • EMC Connectrix Brocade ED-DCX8510-4B
  • EMC Connectrix Brocade ED-DCX8510-8B
  • EMC Connectrix Brocade ED-DCX-B
  • EMC Connectrix Brocade ES-5832B
  • EMC Connectrix Brocade MP-7500B
  • EMC Connectrix Brocade MP-7800B
  • EMC Connectrix Brocade MP-8000B
  • EMC Connectrix Brocade PB-12000-16
  • EMC Connectrix Brocade PB-24000-16
  • EMC Connectrix Brocade PB-48000B-16
  • EMC Connectrix Brocade PB-48000B-32
  • EMC Connectrix Brocade PB-48K-10G-6
  • EMC Connectrix Brocade PB-48K-16IP
  • EMC Connectrix Brocade PB-48K-18i
  • EMC Connectrix Brocade PB-48K-48
  • EMC Connectrix Brocade PB-48K-AP4-18
  • EMC Connectrix Brocade PB48K-AP4-18U
  • EMC Connectrix Brocade PB-DCX-16EB
  • EMC Connectrix Brocade PB-DCX-24FCOE
  • EMC Connectrix Brocade PB-DCX-32P16G
  • EMC Connectrix Brocade PB-DCX-32P8GM
  • EMC Connectrix Brocade PB-DCX32P8GME
  • EMC Connectrix Brocade PB-DCX32P8GMU
  • EMC Connectrix Brocade PB-DCX-48P16G
  • EMC Connectrix Brocade PB-DCX-48P8GM
  • EMC Connectrix Brocade PB-DCX48P8GME
  • EMC Connectrix Brocade PB-DCX48P8GMU
  • EMC Connectrix Brocade PB-DCX-FX8-24
  • EMC Connectrix Brocade PD-DCX-16P-4G
  • EMC Connectrix Brocade PD-DCX-16P-8G
  • EMC Connectrix Brocade PD-DCX-32P-4G
  • EMC Connectrix Brocade PD-DCX-32P-8G
  • EMC Connectrix Brocade PD-DCX-48P-4G
  • EMC Connectrix Brocade PD-DCX-48P-8G
  • EMC Connectrix Brocade PD-DCX-FC8-64
  • EMC Connectrix Cisco MDS-9120
  • EMC Connectrix Cisco MDS-9124
  • EMC Connectrix Cisco MDS-9134
  • EMC Connectrix Cisco MDS-9140
  • EMC Connectrix Cisco MDS-9148
  • EMC Connectrix Cisco MDS-9216
  • EMC Connectrix Cisco MDS-9216A
  • EMC Connectrix Cisco MDS-9216I
  • EMC Connectrix Cisco MDS-9222I
  • EMC Connectrix Cisco MDS-9506 (with V1 Supervisor cards)
  • EMC Connectrix Cisco MDS-9506-V2 (with Supervisor 2 cards)
  • EMC Connectrix Cisco MDS-9509 (with V1 Supervisor cards)
  • EMC Connectrix Cisco MDS-9509-V2 (with Supervisor 2 cards)
  • EMC Connectrix Cisco MDS-9513
  • EMC Connectrix Cisco MDS-9513-FAB2
  • EMC Connectrix Cisco MDS-9513-FAB3
  • EMC Connectrix Cisco MDS-9710
  • EMC Connectrix Cisco MDS-9Q20
  • EMC Connectrix Cisco MDS-FCOE-8
  • EMC Connectrix Cisco MDS-PBF-12SW
  • EMC Connectrix Cisco MDS-PBF-16
  • EMC Connectrix Cisco MDS-PBF-16LW
  • EMC Connectrix Cisco MDS-PBF-24-8G
  • EMC Connectrix Cisco MDS-PBF-24LR
  • EMC Connectrix Cisco MDS-PBF-24MR
  • EMC Connectrix Cisco MDS-PBF-24SW
  • EMC Connectrix Cisco MDS-PBF-32
  • EMC Connectrix Cisco MDS-PBF-32ADV
  • EMC Connectrix Cisco MDS-PBF-4/SR/LR
  • EMC Connectrix Cisco MDS-PBF-44-8G
  • EMC Connectrix Cisco MDS-PBF-48-8G
  • EMC Connectrix Cisco MDS-PBF-48ADV
  • EMC Connectrix Cisco MDS-PBF-48SW
  • EMC Connectrix Cisco MDS-PBF-4LR
  • EMC Connectrix Cisco MDS-PBF-4SR
  • EMC Connectrix Cisco MDS-PBFI-1402
  • EMC Connectrix Cisco MDS-PBFI-1804
  • EMC Connectrix Cisco MDS-PBI-08
  • EMC Connectrix Cisco MDS-PBI-4
  • EMC Connectrix Cisco MDS-SSM-32
  • EMC Connectrix Cisco MDS-SSN-16
  • EMC Connectrix McData DS-16M
  • EMC Connectrix McData DS-16M2
  • EMC Connectrix McData DS-24M2
  • EMC Connectrix McData DS-32M
  • EMC Connectrix McData DS-32M2
  • EMC Connectrix McData DS-4400M
  • EMC Connectrix McData DS-4700M
  • EMC Connectrix McData ED-10000M
  • EMC Connectrix McData ED-1032M
  • EMC Connectrix McData ED-10KM-164L
  • EMC Connectrix McData ED-10KM-164S
  • EMC Connectrix McData ED-10KM-164SU
  • EMC Connectrix McData ED-10KM-242L
  • EMC Connectrix McData ED-10KM-242LU
  • EMC Connectrix McData ED-10KM-242SU
  • EMC Connectrix McData ED-10KM-242U
  • EMC Connectrix McData ED-10KM-320L
  • EMC Connectrix McData ED-10KM-320LU
  • EMC Connectrix McData ED-10KM-320S
  • EMC Connectrix McData ED-10KM-320SU
  • EMC Connectrix McData ED-10KM432L4
  • EMC Connectrix McData ED-10KM432L4
  • EMC Connectrix McData ED-10KM432L4U
  • EMC Connectrix McData ED-10KM432LX
  • EMC Connectrix McData ED-10KM432LXU
  • EMC Connectrix McData ED-10KM432SW
  • EMC Connectrix McData ED-10KM432SWU
  • EMC Connectrix McData ED-10KM-CBLDOM
  • EMC Connectrix McData ED-10KM-CBLINT
  • EMC Connectrix McData ED-10KM-LMPNL
  • EMC Connectrix McData ED-10KM-RLKT
  • EMC Connectrix McData ED-10KM-SMPNL
  • EMC Connectrix McData ED-10KM-SWM
  • EMC Connectrix McData ED-10KM-SWX
  • EMC Connectrix McData ED-140M
  • EMC Connectrix McData ED-140MCUP
  • EMC Connectrix McData ED-6064
  • EMC Connectrix McData ED-64M
  • EMC Connectrix McData ED-64MCUP
EMC Celerra
  • EMC Celerra NX4
  • EMC Celerra NS40G DC NEBS
  • EMC Celerra NS-480
  • EMC Celerra NS500
  • EMC Celerra NS600
  • EMC Celerra NS700 (1st generation)
  • EMC Celerra NS700 (2nd generation)
  • EMC Celerra NS704 (Integrated)
  • EMC Celerra NS80 (Integrated)
  • EMC Celerra NS80G
  • EMC Celerra NS-960
EMC VNX
  • EMC VNX5100
  • EMC VNX5300
  • EMC VNX5500
  • EMC VNX5700
  • EMC VNX7500
  • EMC VNX5400
  • EMC VNX5600
  • EMC VNX5800
  • EMC VNX7600
  • EMC VNX5200
  • EMC VNX8000
EMC VNXe
  • EMC VNXe3100
  • EMC VNXe3150
  • EMC VNXe3300
EMC VG
  • EMC VG2
  • EMC VG8
  • EMC VG10
  • EMC VG50
EMC Data Domain
  • EMC Data Domain DD120
  • EMC Data Domain DD140
  • EMC Data Domain DD160
  • EMC Data Domain DD200
  • EMC Data Domain DD410
  • EMC Data Domain DD430
  • EMC Data Domain DD460
  • EMC Data Domain DD460G
  • EMC Data Domain DD510
  • EMC Data Domain DD530
  • EMC Data Domain DD560
  • EMC Data Domain DD560G
  • EMC Data Domain DD565
  • EMC Data Domain DD580
  • EMC Data Domain DD580G
  • EMC Data Domain DD610
  • EMC Data Domain DD620
  • EMC Data Domain DD630
  • EMC Data Domain DD640
  • EMC Data Domain DD660
  • EMC Data Domain DD670
  • EMC Data Domain DD690
  • EMC Data Domain DD690G
  • EMC Data Domain DD860
  • EMC Data Domain DD880
  • EMC Data Domain DD880G
  • EMC Data Domain DD890
  • EMC Data Domain DD990
  • EMC Data Domain ES20
  • EMC Data Domain ES30
Dell PowerEdge Servers
  • Dell PowerEdge 1300
  • Dell PowerEdge 1400SC
  • Dell PowerEdge 1420SC
  • Dell PowerEdge 1425SC
  • Dell PowerEdge 1430SC
  • Dell PowerEdge 1435
  • Dell PowerEdge 1435SC
  • Dell PowerEdge 1500
  • Dell PowerEdge 1500SC
  • Dell PowerEdge 1550
  • Dell PowerEdge 1600
  • Dell PowerEdge 1600SC
  • Dell PowerEdge 1650
  • Dell PowerEdge 1655
  • Dell PowerEdge 1665
  • Dell PowerEdge 1700
  • Dell PowerEdge 1750
  • Dell PowerEdge 1800
  • Dell PowerEdge 180AS
  • Dell PowerEdge 185
  • Dell PowerEdge 1850
  • Dell PowerEdge 1855
  • Dell PowerEdge 1900
  • Dell PowerEdge 1950
  • Dell PowerEdge 1955
  • Dell PowerEdge 2100
  • Dell PowerEdge 2160AS
  • Dell PowerEdge 2161
  • Dell PowerEdge 2200
  • Dell PowerEdge 2250
  • Dell PowerEdge 2300
  • Dell PowerEdge 2350
  • Dell PowerEdge 2400
  • Dell PowerEdge 2450
  • Dell PowerEdge 2500
  • Dell PowerEdge 2500SC
  • Dell PowerEdge 2550
  • Dell PowerEdge 2560
  • Dell PowerEdge 2600
  • Dell PowerEdge 2650
  • Dell PowerEdge 2800
  • Dell PowerEdge 2850
  • Dell PowerEdge 2900
  • Dell PowerEdge 2950
  • Dell PowerEdge 2970
  • Dell PowerEdge 300
  • Dell PowerEdge 330
  • Dell PowerEdge 350
  • Dell PowerEdge 400SC
  • Dell PowerEdge 4100
  • Dell PowerEdge 4200
  • Dell PowerEdge 420SC
  • Dell PowerEdge 4300
  • Dell PowerEdge 430SC
  • Dell PowerEdge 4350
  • Dell PowerEdge 440
  • Dell PowerEdge 4400
  • Dell PowerEdge 440SC
  • Dell PowerEdge 4440
  • Dell PowerEdge 4600
  • Dell PowerEdge 500SC
  • Dell PowerEdge 600
  • Dell PowerEdge 6000
  • Dell PowerEdge 600SC
  • Dell PowerEdge 6100
  • Dell PowerEdge 6300
  • Dell PowerEdge 6350
  • Dell PowerEdge 6400
  • Dell PowerEdge 6450
  • Dell PowerEdge 650
  • Dell PowerEdge 6500
  • Dell PowerEdge 6600
  • Dell PowerEdge 6650
  • Dell PowerEdge 670
  • Dell PowerEdge 6800
  • Dell PowerEdge 6850
  • Dell PowerEdge 6950
  • Dell PowerEdge 700
  • Dell PowerEdge 7250
  • Dell PowerEdge 750
  • Dell PowerEdge 800
  • Dell PowerEdge 830
  • Dell PowerEdge 840
  • Dell PowerEdge 8450
  • Dell PowerEdge 850
  • Dell PowerEdge 8550
  • Dell PowerEdge 860
  • Dell PowerEdge 8650
  • Dell PowerEdge M1000E
  • Dell PowerEdge M600
  • Dell PowerEdge M610
  • Dell PowerEdge M805
  • Dell PowerEdge R200
  • Dell PowerEdge R300
  • Dell PowerEdge R310
  • Dell PowerEdge R320
  • Dell PowerEdge R410
  • Dell PowerEdge R415
  • Dell PowerEdge R420
  • Dell PowerEdge R510
  • Dell PowerEdge R515
  • Dell PowerEdge R520
  • Dell PowerEdge R610
  • Dell PowerEdge R620
  • Dell PowerEdge R710
  • Dell PowerEdge R715
  • Dell PowerEdge R720
  • Dell PowerEdge R720XD
  • Dell PowerEdge R805
  • Dell PowerEdge R810
  • Dell PowerEdge R815
  • Dell PowerEdge R820
  • Dell PowerEdge R900
  • Dell PowerEdge R905
  • Dell PowerEdge R910
  • Dell PowerEdge SDS100
  • Dell PowerEdge T400
  • Dell PowerEdge T605
  • Dell PowerEdge T410
  • Dell PowerEdge T320
  • Dell PowerEdge T310
  • Dell PowerEdge T300
  • Dell PowerEdge T110
  • Dell PowerEdge T105
  • Dell PowerEdge T100
  • Dell PowerEdge T610
  • Dell PowerEdge T620
  • Dell PowerEdge T710
Dell PowerVault Storage
  • Dell PowerVault 100S
  • Dell PowerVault 100T
  • Dell PowerVault 110T
  • Dell PowerVault 112T
  • Dell PowerVault 114T
  • Dell PowerVault 114X
  • Dell PowerVault 120T
  • Dell PowerVault 122T
  • Dell PowerVault 124T
  • Dell PowerVault 128T
  • Dell PowerVault 130T
  • Dell PowerVault 132T
  • Dell PowerVault 136T
  • Dell PowerVault 200S
  • Dell PowerVault 210S
  • Dell PowerVault 220S
  • Dell PowerVault 221S
  • Dell PowerVault 35F
  • Dell PowerVault 51F
  • Dell PowerVault 630F
  • Dell PowerVault 650F
  • Dell PowerVault 660F
  • Dell PowerVault 700N
  • Dell PowerVault 715N
  • Dell PowerVault 720N
  • Dell PowerVault 725N
  • Dell PowerVault 735N
  • Dell PowerVault 745N
  • Dell PowerVault 750N
  • Dell PowerVault 755N
  • Dell PowerVault 770
  • Dell PowerVault 770N
  • Dell PowerVault 775N
  • Dell PowerVault DL2100
  • Dell PowerVault DL2200
  • Dell PowerVault DL2300
  • Dell PowerVault DP100
  • Dell PowerVault DP500
  • Dell PowerVault DP600
  • Dell PowerVault LTO3-060
  • Dell PowerVault LTO3-080
  • Dell PowerVault LTO4-120
  • Dell PowerVault LTO5-140
  • Dell PowerVault M1000
  • Dell PowerVault MD1000
  • Dell PowerVault MD1120
  • Dell PowerVault MD1200
  • Dell PowerVault MD1220
  • Dell PowerVault MD3000
  • Dell PowerVault MD3000I
  • Dell PowerVault MD3200
  • Dell PowerVault MD3200i
  • Dell PowerVault MD3220
  • Dell PowerVault MD3220i
  • Dell PowerVault ML6010
  • Dell PowerVault ML6020
  • Dell PowerVault ML6030
  • Dell PowerVault NF500
  • Dell PowerVault NF600
  • Dell PowerVault NX1950
  • Dell PowerVault NX3000
  • Dell PowerVault NX3100
  • Dell PowerVault NX3200
  • Dell PowerVault NX3500
  • Dell PowerVault RD1000
  • Dell PowerVault TL2000
  • Dell PowerVault TL4000

Contact us today to discuss how we can extend the lifetime of your Dell EMC products and realize the total cost of ownership potential.

Contact Us

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