Take control of your storage strategy and costs with third party maintenance.
4 Key Benefits of the CDS Offering
Regain control of your infrastructure and costs with third party maintenance services from CDS.
Post-warranty doesn’t mean end of life. Let us help increase return on storage investment – and improve the quality of support you receive too.
Your storage has a finite lifespan – according to the OEM. But the next upgrade always arrives long before your arrays stop performing. CDS ensures that your existing IT assets work smarter for longer – well after the OEM withdraws support. We help you escape the enforced upgrade cycle, allowing you to regain complete control of your data center and your hardware strategy.
CDS is also fully vendor agnostic, supporting systems from a range of suppliers. You are free to choose the storage that best suits your IT infrastructure needs.
With CDS you define your own upgrade lifecycle.
By year five of your OEM maintenance contract, the total cost of ownership doubles. Every time you renew your agreements, it becomes more expensive to keep existing systems in place.
CDS offer a clear, cost-effective alternative. Our maintenance contracts are typically 50% less than the OEM equivalent – without any compromise in the quality of support you receive.
CDS engineers provide 7x24x365 proactive monitoring to ensure systems continue to function optimally.
By reducing annual maintenance costs, you release funds for investment in the strategic projects that will help grow your business.
Spare parts availability is a constant concern – particularly for post-warranty storage systems. Without ready availability of parts, productivity and uptime are at risk.
CDS maintain a comprehensive inventory of spares for every customer system we support.
Held in three strategically located warehouses, we can have any part delivered anywhere in the world in as little as four hours. And our proactive monitoring means the replacement spares arrive before a failure takes your systems offline.
Muti-vendor. Multi-platform. Multi-system. Single point of contact.
OEMs takes a one-size-fits-all approach to maintenance contracts – any variation becomes an expensive addition. For a minimum period of 12 months.
CDS offers complete flexibility. As well as standard 7x24x365 proactive monitoring, you have a choice of SLAs to balance response times against operational priorities. From 4-hour to Next Business Day, we've got you covered.
And if you’re only interested in interim support during a migration project, we offer short term contracts too. Which means that you only ever pay for the coverage you need.