Raytrix ESS™ Maintenance for EMC Symmetrix ®

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CDS is the world’s leading provider of third party EMC Symmetrix ® maintenance services. Our post warranty Raytrix ESS™ for  Symmetrix maintenance services provide significant cost savings over OEM equivalents whilst simultaneously delivering a higher level of service.

Our OEM trained Level 3 engineers have 20+ years performing Symmetrix maintenance, ensuring we can solve the most complex problems quickly and efficiently. Our engineers are available 7x24 to work through any problems and to keep your Symmetrix systems online.

By choosing to partner with CDS, you can expect:

  • Industry leading support from our OEM-trained Level 3 engineers – our average fix time is just 8 minutes
  • Full support for your entire, post warranty, EMC Symmetrix architecture
  • 7x24 proactive monitoring allows us to respond to developing issues and maximize uptime
  • Exceptional access to OEM-approved spare parts – we can deliver hardware spares to site in under two hours (subject to SLAs and contract terms)
  • Increased return on investment and reduced total cost of ownership as hardware lifecycles are increased by up to three years
  • Access to knowledge and experience gained from many years working with EMC systems, and observations from stress testing hardware in our in-house lab

CDS engineers provide Raytrix ESS™ monitoring services for your EMC Symmetrix systems around the clock to ensure they continue to operate optimally. Our Raytrix ESS™ service  gives us unparalleled insight into the health of your EMC Symmetrix architecture without violating any terms of EMC licensing and without you needing to maintain a separate support agreement with the vendor directly.

CDS Raytrix ESS™ maintenance services extend beyond EMC Symmetrix systems to cover all of your data center needs. As an OEM-agnostic provider of support services we can specify and advise on purchasing, configuring and maintaining the perfect heterogeneous environment. CDS is the only data center support provider you will ever need. 

Contact us todayand learn why partnering with the world’s largest provider of 3rd party EMC Symmetrix maintenance services is the right choice for your business.

Supported EMC Symmetrix ModelsWe try to keep this list up to date - please contact us if you can't see your model listed here

Product LineModels
EMC VMAX
  • EMC VMAX
  • EMC VMAX-10K
  • EMC VMAX-20K
  • EMC VMAX-40K
  • EMC VMAX SE
  • EMC VMAXe
EMC Symmetrix
  • EMC Symmetrix 3100
  • EMC Symmetrix 3130
  • EMC Symmetrix 3200
  • EMC Symmetrix 3230
  • EMC Symmetrix 3500
  • EMC Symmetrix 5100
  • EMC Symmetrix 5200
  • EMC Symmetrix 5500
  • EMC Symmetrix 3300
  • EMC Symmetrix 3330
  • EMC Symmetrix 3400
  • EMC Symmetrix 3430
  • EMC Symmetrix 3700
  • EMC Symmetrix 5300
  • EMC Symmetrix 5330
  • EMC Symmetrix 5430
  • EMC Symmetrix 5700
  • EMC Symmetrix 3630
  • EMC Symmetrix 3830
  • EMC Symmetrix 3930
  • EMC Symmetrix 5630
  • EMC Symmetrix 5830
  • EMC Symmetrix 5900
  • EMC Symmetrix 5930
  • EMC Symmetrix 8130
  • EMC Symmetrix 8430
  • EMC Symmetrix 8730
  • EMC Symmetrix 8230
  • EMC Symmetrix 8530
  • EMC Symmetrix z8530
  • EMC Symmetrix 8830
  • EMC Symmetrix z8830
  • EMC Symmetrix DMX 800
  • EMC Symmetrix DMX 1000
  • EMC Symmetrix DMX 2000
  • EMC Symmetrix DMX 3000
  • EMC Symmetrix DMX-3
  • EMC Symmetrix DMX-4