EMC ® Storage Support & Maintenance

CDS has been successfully delivering value added and cost effective maintenance services for EMC ® storage solutions since 2005. Our success can be measured by the number of satisfied customers and size of the EMC product installation base under CDS direct support – we are the world’s largest provider of 3rd party EMC storage support. 

Expertly supporting the full EMC range including VMAX
Symmetrix cabinet door

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All EMC maintenance and support services are provided by OEM-trained product experts who have:

  • Qualified in EMC level 3 Subject Matter
  • Achieved the EMC Professional Platform Engineer certification

CDS has also developed its own proprietary, secure remote support and access suite, Raytrix ESS, to replace EMC’s own toolset, which not available without a current EMC support service agreement.

Contact us todayto learn exactly why CDS has established itself as the world’s leading provider of third party maintenance and consultancy services.

EMC Third Party Support

CDS have many years experience of providing OEM-class EMC third party support to enterprise organisations looking to extend the lifespan of their storage systems. So much so that CDS is now the largest provider of third party EMC support anywhere in the world.

For more on EMC third party support

EMC Software Support

All the help and advice you need when using EMC software is just a quick phone call away. Product assistance will help your own engineers carry out operations quickly and efficiently.

For more on EMC software support

EMC Symmetrix ® Maintenance

Boost your return on Symmetrix investment by partnering with CDS for third party maintenance services. Our OEM-trained level 3 engineers can support and maintain post warranty EMC Symmetrix systems to reduce your total cost of ownership.

For more on Symmetrix maintenance

EMC CLARiiON ® Maintenance

To ensure all of your pre and post warranty EMC CLARiiON systems continue to run at peak performance, CDS provide comprehensive third party maintenance using our unique Raytrix ESS suite of tools. Our support services will help you boost ROI and reduce TCO without affecting your quality of service.

For more on Clariion maintenance

EMC Storage Solutions Consulting

CDS offer a complete range of consulting services to help you get more from your EMC investment. From pre-sales advice to systems specification to decommissioning and deinstallation, CDS is your trusted partner.

For more on EMC consulting

Funding your EMC cloud deployment

Digital transformation programs are forcing businesses to increase IT capacity at an ever faster rate. Cloud platforms offer a sensible medium, allowing unrestricted growth whenever your business needs.  

For more on funding EMC cloud deployment

Supported EMC ModelsWe try to keep this list up to date - please contact us if you can't see your model listed here

Product LineModels
EMC VMAX
  • EMC VMAX
  • EMC VMAX-10K
  • EMC VMAX-20K
  • EMC VMAX-40K
  • EMC VMAX SE
  • EMC VMAXe
EMC Symmetrix
  • EMC Symmetrix 3100
  • EMC Symmetrix 3130
  • EMC Symmetrix 3200
  • EMC Symmetrix 3230
  • EMC Symmetrix 3500
  • EMC Symmetrix 5100
  • EMC Symmetrix 5200
  • EMC Symmetrix 5500
  • EMC Symmetrix 3300
  • EMC Symmetrix 3330
  • EMC Symmetrix 3400
  • EMC Symmetrix 3430
  • EMC Symmetrix 3700
  • EMC Symmetrix 5300
  • EMC Symmetrix 5330
  • EMC Symmetrix 5430
  • EMC Symmetrix 5700
  • EMC Symmetrix 3630
  • EMC Symmetrix 3830
  • EMC Symmetrix 3930
  • EMC Symmetrix 5630
  • EMC Symmetrix 5830
  • EMC Symmetrix 5900
  • EMC Symmetrix 5930
  • EMC Symmetrix 8130
  • EMC Symmetrix 8430
  • EMC Symmetrix 8730
  • EMC Symmetrix 8230
  • EMC Symmetrix 8530
  • EMC Symmetrix z8530
  • EMC Symmetrix 8830
  • EMC Symmetrix z8830
  • EMC Symmetrix DMX 800
  • EMC Symmetrix DMX 1000
  • EMC Symmetrix DMX 2000
  • EMC Symmetrix DMX 3000
  • EMC Symmetrix DMX-3
  • EMC Symmetrix DMX-4
EMC CLARiiON
  • EMC CLARiiON CX3-10
  • EMC CLARiiON CX3-20
  • EMC CLARiiON CX3-40
  • EMC CLARiiON CX3-80
  • EMC CLARiiON CX4-120
  • EMC CLARiiON CX4-240
  • EMC CLARiiON CX4-480
  • EMC CLARiiON CX4-960
  • EMC CLARiiON CX200
  • EMC CLARiiON CX300
  • EMC CLARiiON CX400
  • EMC CLARiiON CX500
  • EMC CLARiiON CX600
  • EMC CLARiiON CX700
  • EMC CLARiiON FC4500
  • EMC CLARiiON FC4700
  • EMC CLARiiON FC5700
  • EMC CLARiiON AX-100
  • EMC CLARiiON AX-150
  • EMC CLARiiON AX4-5
EMC Connectrix Brocade DS-16B
  • EMC Connectrix Brocade DS-16B2
  • EMC Connectrix Brocade DS-16B3
  • EMC Connectrix Brocade DS-220B
  • EMC Connectrix Brocade DS-300B (4G Switch)
  • EMC Connectrix Brocade DS-300B-8G (8G Switch)
  • EMC Connectrix Brocade DS-32B2
  • EMC Connectrix Brocade DS-4100B
  • EMC Connectrix Brocade DS-4900B
  • EMC Connectrix Brocade DS-5000B
  • EMC Connectrix Brocade DS-5100B (4G Switch)
  • EMC Connectrix Brocade DS-5100B-8G (8G Switch)
  • EMC Connectrix Brocade DS-5100B-EP
  • EMC Connectrix Brocade DS-5300B (4G Switch)
  • EMC Connectrix Brocade DS-5300B-8G (8G Switch)
  • EMC Connectrix Brocade DS-6505-R-B
  • EMC Connectrix Brocade DS-6505R-B-8G
  • EMC Connectrix Brocade DS-6505R-B-EP
  • EMC Connectrix Brocade DS-6510F-8GB
  • EMC Connectrix Brocade DS-6510F-B
  • EMC Connectrix Brocade DS-6510R-8GB
  • EMC Connectrix Brocade DS-6510R-B
  • EMC Connectrix Brocade DS-6510R-B-EP
  • EMC Connectrix Brocade DS-6520F-8GB
  • EMC Connectrix Brocade DS-6520F-B
  • EMC Connectrix Brocade DS-6520R-8GB
  • EMC Connectrix Brocade DS-6520R-B
  • EMC Connectrix Brocade DS-8B
  • EMC Connectrix Brocade DS-8B2
  • EMC Connectrix Brocade DS-8B3
  • EMC Connectrix Brocade ED-12000B
  • EMC Connectrix Brocade ED-24000B
  • EMC Connectrix Brocade ED-48000B
  • EMC Connectrix Brocade ED-DCX-4S-B
  • EMC Connectrix Brocade ED-DCX8510-4B
  • EMC Connectrix Brocade ED-DCX8510-8B
  • EMC Connectrix Brocade ED-DCX-B
  • EMC Connectrix Brocade ES-5832B
  • EMC Connectrix Brocade MP-7500B
  • EMC Connectrix Brocade MP-7800B
  • EMC Connectrix Brocade MP-8000B
  • EMC Connectrix Brocade PB-12000-16
  • EMC Connectrix Brocade PB-24000-16
  • EMC Connectrix Brocade PB-48000B-16
  • EMC Connectrix Brocade PB-48000B-32
  • EMC Connectrix Brocade PB-48K-10G-6
  • EMC Connectrix Brocade PB-48K-16IP
  • EMC Connectrix Brocade PB-48K-18i
  • EMC Connectrix Brocade PB-48K-48
  • EMC Connectrix Brocade PB-48K-AP4-18
  • EMC Connectrix Brocade PB48K-AP4-18U
  • EMC Connectrix Brocade PB-DCX-16EB
  • EMC Connectrix Brocade PB-DCX-24FCOE
  • EMC Connectrix Brocade PB-DCX-32P16G
  • EMC Connectrix Brocade PB-DCX-32P8GM
  • EMC Connectrix Brocade PB-DCX32P8GME
  • EMC Connectrix Brocade PB-DCX32P8GMU
  • EMC Connectrix Brocade PB-DCX-48P16G
  • EMC Connectrix Brocade PB-DCX-48P8GM
  • EMC Connectrix Brocade PB-DCX48P8GME
  • EMC Connectrix Brocade PB-DCX48P8GMU
  • EMC Connectrix Brocade PB-DCX-FX8-24
  • EMC Connectrix Brocade PD-DCX-16P-4G
  • EMC Connectrix Brocade PD-DCX-16P-8G
  • EMC Connectrix Brocade PD-DCX-32P-4G
  • EMC Connectrix Brocade PD-DCX-32P-8G
  • EMC Connectrix Brocade PD-DCX-48P-4G
  • EMC Connectrix Brocade PD-DCX-48P-8G
  • EMC Connectrix Brocade PD-DCX-FC8-64
  • EMC Connectrix Cisco MDS-9120
  • EMC Connectrix Cisco MDS-9124
  • EMC Connectrix Cisco MDS-9134
  • EMC Connectrix Cisco MDS-9140
  • EMC Connectrix Cisco MDS-9148
  • EMC Connectrix Cisco MDS-9216
  • EMC Connectrix Cisco MDS-9216A
  • EMC Connectrix Cisco MDS-9216I
  • EMC Connectrix Cisco MDS-9222I
  • EMC Connectrix Cisco MDS-9506 (with V1 Supervisor cards)
  • EMC Connectrix Cisco MDS-9506-V2 (with Supervisor 2 cards)
  • EMC Connectrix Cisco MDS-9509 (with V1 Supervisor cards)
  • EMC Connectrix Cisco MDS-9509-V2 (with Supervisor 2 cards)
  • EMC Connectrix Cisco MDS-9513
  • EMC Connectrix Cisco MDS-9513-FAB2
  • EMC Connectrix Cisco MDS-9513-FAB3
  • EMC Connectrix Cisco MDS-9710
  • EMC Connectrix Cisco MDS-9Q20
  • EMC Connectrix Cisco MDS-FCOE-8
  • EMC Connectrix Cisco MDS-PBF-12SW
  • EMC Connectrix Cisco MDS-PBF-16
  • EMC Connectrix Cisco MDS-PBF-16LW
  • EMC Connectrix Cisco MDS-PBF-24-8G
  • EMC Connectrix Cisco MDS-PBF-24LR
  • EMC Connectrix Cisco MDS-PBF-24MR
  • EMC Connectrix Cisco MDS-PBF-24SW
  • EMC Connectrix Cisco MDS-PBF-32
  • EMC Connectrix Cisco MDS-PBF-32ADV
  • EMC Connectrix Cisco MDS-PBF-4/SR/LR
  • EMC Connectrix Cisco MDS-PBF-44-8G
  • EMC Connectrix Cisco MDS-PBF-48-8G
  • EMC Connectrix Cisco MDS-PBF-48ADV
  • EMC Connectrix Cisco MDS-PBF-48SW
  • EMC Connectrix Cisco MDS-PBF-4LR
  • EMC Connectrix Cisco MDS-PBF-4SR
  • EMC Connectrix Cisco MDS-PBFI-1402
  • EMC Connectrix Cisco MDS-PBFI-1804
  • EMC Connectrix Cisco MDS-PBI-08
  • EMC Connectrix Cisco MDS-PBI-4
  • EMC Connectrix Cisco MDS-SSM-32
  • EMC Connectrix Cisco MDS-SSN-16
  • EMC Connectrix McData DS-16M
  • EMC Connectrix McData DS-16M2
  • EMC Connectrix McData DS-24M2
  • EMC Connectrix McData DS-32M
  • EMC Connectrix McData DS-32M2
  • EMC Connectrix McData DS-4400M
  • EMC Connectrix McData DS-4700M
  • EMC Connectrix McData ED-10000M
  • EMC Connectrix McData ED-1032M
  • EMC Connectrix McData ED-10KM-164L
  • EMC Connectrix McData ED-10KM-164S
  • EMC Connectrix McData ED-10KM-164SU
  • EMC Connectrix McData ED-10KM-242L
  • EMC Connectrix McData ED-10KM-242LU
  • EMC Connectrix McData ED-10KM-242SU
  • EMC Connectrix McData ED-10KM-242U
  • EMC Connectrix McData ED-10KM-320L
  • EMC Connectrix McData ED-10KM-320LU
  • EMC Connectrix McData ED-10KM-320S
  • EMC Connectrix McData ED-10KM-320SU
  • EMC Connectrix McData ED-10KM432L4
  • EMC Connectrix McData ED-10KM432L4
  • EMC Connectrix McData ED-10KM432L4U
  • EMC Connectrix McData ED-10KM432LX
  • EMC Connectrix McData ED-10KM432LXU
  • EMC Connectrix McData ED-10KM432SW
  • EMC Connectrix McData ED-10KM432SWU
  • EMC Connectrix McData ED-10KM-CBLDOM
  • EMC Connectrix McData ED-10KM-CBLINT
  • EMC Connectrix McData ED-10KM-LMPNL
  • EMC Connectrix McData ED-10KM-RLKT
  • EMC Connectrix McData ED-10KM-SMPNL
  • EMC Connectrix McData ED-10KM-SWM
  • EMC Connectrix McData ED-10KM-SWX
  • EMC Connectrix McData ED-140M
  • EMC Connectrix McData ED-140MCUP
  • EMC Connectrix McData ED-6064
  • EMC Connectrix McData ED-64M
  • EMC Connectrix McData ED-64MCUP
EMC Celerra
  • EMC Celerra NX4
  • EMC Celerra NS40G DC NEBS
  • EMC Celerra NS-480
  • EMC Celerra NS500
  • EMC Celerra NS600
  • EMC Celerra NS700 (1st generation)
  • EMC Celerra NS700 (2nd generation)
  • EMC Celerra NS704 (Integrated)
  • EMC Celerra NS80 (Integrated)
  • EMC Celerra NS80G
  • EMC Celerra NS-960
EMC VNX
  • EMC VNX5100
  • EMC VNX5300
  • EMC VNX5500
  • EMC VNX5700
  • EMC VNX7500
  • EMC VNX5400
  • EMC VNX5600
  • EMC VNX5800
  • EMC VNX7600
  • EMC VNX5200
  • EMC VNX8000
EMC VNXe
  • EMC VNXe3100
  • EMC VNXe3150
  • EMC VNXe3300
EMC VG
  • EMC VG2
  • EMC VG8
  • EMC VG10
  • EMC VG50
EMC Data Domain
  • EMC Data Domain DD120
  • EMC Data Domain DD140
  • EMC Data Domain DD160
  • EMC Data Domain DD200
  • EMC Data Domain DD410
  • EMC Data Domain DD430
  • EMC Data Domain DD460
  • EMC Data Domain DD460G
  • EMC Data Domain DD510
  • EMC Data Domain DD530
  • EMC Data Domain DD560
  • EMC Data Domain DD560G
  • EMC Data Domain DD565
  • EMC Data Domain DD580
  • EMC Data Domain DD580G
  • EMC Data Domain DD610
  • EMC Data Domain DD620
  • EMC Data Domain DD630
  • EMC Data Domain DD640
  • EMC Data Domain DD660
  • EMC Data Domain DD670
  • EMC Data Domain DD690
  • EMC Data Domain DD690G
  • EMC Data Domain DD860
  • EMC Data Domain DD880
  • EMC Data Domain DD880G
  • EMC Data Domain DD890
  • EMC Data Domain DD990
  • EMC Data Domain ES20
  • EMC Data Domain ES30