CDS Seizes TPM Market Opportunities with New CEO Steeped in Managed Services
Posted on Tuesday, January 7, 2020
CDS (Computer Data Source), a leading specialist provider of data center third-party maintenance (TPM) and high-end data storage for enterprises, today named experienced IT industry executive Dan Newton as its new Chief Executive Officer.
With over 15 years of managed services and enterprise technology experience, Newton has delivered leading-edge IT solutions to some of the most recognized brands in the world. As CEO, Newton will focus on growing and diversifying CDS’ service offerings and customer base and fostering best-in-breed partnerships. His appointment as CEO follows New State Capital Partners acquiring a majority stake in CDS this past August.
“There is a tremendous amount of growth opportunity in the third-party maintenance services market as IT lifecycle management becomes a top-line priority for businesses,” said Steve Larned, Senior Principal of New State Capital Partners. “Dan’s experience working with SMB’s to Fortune 100 businesses and his understanding of the entire data center ecosystem – from servers to storage, networking, and software and cloud strategies – directly answers the needs of our customers. His experience and leadership will help guide CDS into its next phase of delivering solutions that help enterprises optimize their infrastructure and get the most value out of their data center.”
Newton joins CDS from HiveIO, a developer of intelligent virtualization technology, where he served as CEO. Prior to HiveIO, Newton was Chief Operating Officer for the managed services company Datapipe, supporting customers globally in over 20 data centers and across private and public cloud solutions. Datapipe was acquired by Rackspace, where Newton served as GM and SVP of Service Delivery. Newton has also held key leadership roles with Dell and Perot Systems.
“I am very excited to join CDS and its incredible leadership team,” said Dan Newton, CEO of CDS.” In addition to CDS’ impressive mix of enterprise-level data center system expertise, support, and global delivery capabilities, they have fostered industry-leading partnerships that drive value for customers. As the TPM market grows in value, we have a unique opportunity to deliver world-class service to global customers and to push the envelope with new, differentiated services.”
CDS operates in over 50 countries and partners with major technology service providers to deliver installation, implementation, support, training, and data center administration services to end-users across a broad range of industries.
CDS is a market-leading provider of mission-critical data center hardware maintenance and support for high-end storage and service equipment. CDS offers post-warranty support services primarily through OEMs and Channel Partners, servicing a diversified customer base throughout the U.S., U.K., Canada, Germany and Australia. The company's maintenance and support services are designed to extend the useful life of its clients' hardware, further increasing return on investment for these systems. CDS employs highly skilled, industry-certified engineers and dedicated account managers and partners globally. The Company currently services 150+ clients and works with 75+ channel partners that also operate as clients with significant IT infrastructure, diverse maintenance needs and cost containment requirements.
We asked our newly appointed CEO 5 Questions:
What attracted you to this opportunity?
Third party maintenance is a space that continues to grow and is anticipated to reach $1.5 billion over the next three years, CDS is well poised to capture that growth. CDS has a strong leadership team with an average of 25 years of experience, and a highly skilled and talented support team. Combined with a culture that understands the importance of keeping the customer at the center, and the investment and support of New State Capital Partners, CDS has everything needed to continue to grow and deliver outstanding value to customers and partners.
What do you bring to CDS?
I believe that my experience from data centers, to infrastructure, and applications directly reflects the journey that customers go through. That brings knowledge, understanding, and firsthand experience of some of the challenges that customers face and how to get through those challenges with positive outcomes. I have worked in many regions across the globe, and helped customers expand their technology capabilities globally. With CDS’ strong global presence and global customers, I am looking forward to continuing to be able to leverage that experience.
You’ve spent much of your career in a variety of tech roles; what prompted the move to data center storage and support services?
First and foremost, the exceptional team that CDS has, and the opportunity to work with them. Having delivered technology solutions to customers in data centers across the globe, I have experience partnering with OEMs and TPMs and understand what exceptional service looks like. CDS has an outstanding reputation when it comes to customer service and delivery and that focus will enable us to continue to grow and deliver even more value to customers.
Where did your focus on partnerships and customers begin?
I have been fortunate enough to work for some great organizations and leaders. Those leaders have always understood, and demonstrated, the importance of putting the customer first. The ability to listen, be empathetic, and understand what the customer needs in order to be successful is key. Problem solving on behalf of the customer is something I take a lot of satisfaction from, and having great partners is an important part of that.
What do you anticipate for CDS in 2020?
CDS is going to continue to do what it does best, keep the customer the focus, listen, and deliver exceptional customer support. However, we won’t ever take that for granted. We will always be focused on continual improvement and advancement of our services and to that end we have initiatives already in flight for 2020 that we are very excited about.
Time To Dive Into the Data Lake: Dell EMC
Dell EMC advice suggests major benefits of consolidating data stores.