Dell EMC confirms – AI is coming to APAC

Artificial brain parts coming together

Posted on Monday, February 5, 2018

Artificial Intelligence may be claiming headlines across the US and Europe, but in the Asia Pacific (APAC) region, reception has been more muted. Now a recent report commissioned by Dell EMC has provided some insights into the issue of AI.

Perhaps most notable was the discovery that although the majority of business leaders believe that automated systems will free up their time, 42% do not. Despite this disparity, 80% do expect humans and machines will work more closely together as integrated teams.

APAC leaders trust AI

Even though a large proportion of business leaders do not believe AI save them time, most trust autonomous systems to make intelligent choices. 51% do not believe that AI needs to be trained to identify “good” and “bad” commands, perhaps because they expect human operators to issue “good” commands from the outset.

A surprisingly small majority (just 53%) want to establish clear protocols in the event of AI failure. It may be that years of zero downtime have lulled senior decision makers into a false sense of security, assuming that AI systems are as resilient as well-configured Dell EMC hardware.

Preparing for AI in APAC

APAC businesses are clearly aware of AI and its potential, but they also appear to be lagging behind other regions in terms of preparation/adoption. Less than a quarter (24%) feel they are leading the way in terms of digital transformation for instance.

Nearly 90% of those questioned are making efforts towards becoming ‘software defined’ businesses, but there are no details supplied about the role of hardware in this strategy. One thing is for certain however – AI needs vast amounts of data in order to “learn”, which is potentially good news for Dell EMC resellers operating in the APAC region.

Clearly AI has a role in APAC businesses – they just haven’t figured it out yet.

For more help and advice on reducing your Dell EMC support and maintenance costs (in APAC and beyond), please get in touch.