Customized Service Solutions

CDS offers four levels of service that can be fully tailored to match your requirements.

• Mission Critical Support Service
• Premium Support Service
• Superior Support Service
• Basic Support Service

Software and Hardware Support

Ever been bounced between hardware and software support? With CDS Sun Support, our technical staff is responsible for managing the problem whether it’s a hardware or software problem. Our software support offerings even provide patch management and other proactive benefits.

Spare Parts

One of the keys to our superior reputation is managing spare parts. Having the technical skills to diagnose the problem quickly is only half of the resolution. Maintaining certified, quality spares in the right location ensures that CDS will always maximize our customers’ availability. Our spare parts philosophy will match the service level requirements of even stocking spares onsite if needed.

Hardware Upgrades

As a CDS Customer, you will also be entitled to substantial discounts on all upgrades compared to the process offered by Sun. Contact your CDS Sales Rep for more information.

Support Plan Comparison